| Terms
and Conditions for Football Emporium
Use
of our website and the sale and purchase of goods from the website
are governed by our “terms and conditions” as set out
below. “We” or “Our” means Football Emporium.
“You” or “your” means the person accessing,
using or ordering from our website over the Internet.
Goods are supplied by Football Emporium directly to you and the
contract of sale then exists between you and Football Emporium.
These terms and conditions cover all sales made through this website.
Prices,
description and availability of goods
Prices are subject to change without notice and all goods are sold
subject to availability. Where goods are temporarily out of stock,
we will contact you so that you may choose between a refund on the
item, having it shipped when it is back in stock or selecting an
alternative product. Whilst we take the utmost care to ensure the
product descriptions, pictures, information and prices are accurate
we do not accept liability for any inaccuracies, errors or omissions.
Colours may vary slightly from those shown on the website due to
the limitations of Internet technology. Orders are accepted at our
sole discretion and we maintain the right to decline orders without
giving an explanation.
Good
& Sevices Tax
Goods & Sevices Tax (GST) is calculated on shipping destination.
When applicable it is included in the price for orders shipped to
destinations within Australia. For orders shipped to destinations
outside of Australia the price will exclude GST, but orders may
be subject to local sales tax or import duty. These are not included
in our prices and customers remain liable for payment of these taxes
or duties on or following delivery.
Payment
methods
You may order online using a credit / debit card (We accept Master
Card, Visa, Amex & Diners. All prices are in Australian Dollars
($) and credit / debit card transactions for orders outside the
UK will be converted by the card company at their current exchange
rates.
Satisfaction
We want you to be satisfied every time you shop with us. Our "no
quibbles" guarantee means that if for any reason you are unhappy
with the goods purchased, you may cancel your order and return the
goods to the Merchant within 7 working days from receipt of the
goods. You will receive a refund within 30 days of cancellation.
It is your responsibility to take care of the goods before returning
them, and they must be returned in a state where they can be resold.
We will not accept return of:
• Fresh / disposable / perishable goods (e.g. flowers or fresh
foods)
• Sealed audio / video recordings or computer software which
have been opened
• Goods made to the customer's personal specifications
Delivery
Arrangements
Your shopping basket displays the goods you have purchased and we
endevour to process all orders within 24 hours, dependent on availability.
We will notify you if your goods are not able to be despatched within
this timescale. The costs for delivery are shown depending on the
shipping destination and the delivery service selected.
Return goods can be sent to Football Emporium, 1240 Albany Highway,
Cannington, Western Australia, 6081. It is vital that you enclose
a covering letter with the return, detailing your name, full address,
order number and reason for return (please also specify whether
you require an exchange or refund). We recommend that you use “Recorded
Delivery”, as proof of shipping is not proof of receipt.
Unless the goods are defective, damaged, or not as specified on
your order acknowledgement, you are responsible for the cost of
returning goods to the merchant. We recommend that you use “Recorded
Delivery”, as proof of shipping is not proof of receipt. If,
however, the goods are faulty, then the postage costs will be refunded.
Complaints
Should you have a complaint with the service or product we provide,
please contact Customer Services by e-mail: info@footballemporium.com
Telephone: 08 9458 2443 (Our lines are open Monday - Friday 9.30am
- 5.00pm) or fax: 08 9458 5859.
Trademarks
and copyright
All third party copyright, trademarks, brand names, product names
and titles on this website are acknowledged. This website is protected
by Copyright and the Copyright, Trademarks, Logos and Intellectual
Property rights for the content of the Football Emporium website
belong to Football Emporium. ALL RIGHTS RESERVED. Any use, printing
or copying of materials on this website, other than in the course
of browsing, selecting products and ordering from us, is strictly
prohibited. Any framing of this website is prohibited.
Security
Security is one of our highest priorities and we take every precaution
to protect your personal information both online and offline. Information
requested when registering or ordering goods (including your credit
/ debit card details) is encrypted with SSL (Secure Socket Layer),
the industry standard encryption software. To help us keep your
personal information strictly confidential you should keep your
password secret. While we use SSL encryption to protect sensitive
information online, we also protect your personal details off-line.
All employees are kept up-to-date on our security and privacy practices
and we ensure our Merchants maintain our standards of security.
All pages that are encrypted will be shown by a padlock at the bottom
of your screen and by our encryption logo under the shopping cart
as below;
Privacy Statement
This privacy statement applies solely to information collected through
this website.
We
are committed to protecting your privacy. We use the information
we collect about you to process orders and to provide a more personalised
shopping experience. We will only use the information that we collect
about you lawfully in accordance with the Data Protection Laws.
We will not sell, share, or rent this information to others other
than as disclosed in this statement. During the registration or
ordering process we collect some or all of the following information:
• Your name and address
• Your contact telephone numbers (to enable us to contact
you in the event of a query)
• Your e-mail address
• For credit / debit card purchases, your card details
If you have registered you may check, amend or remove your personal
details by emailing info@footballemporium.com or writing to us.
By registering or ordering through our website you consent to the
collection and processing of your personal details by us.
Links to / from 3rd party websites
We are not responsible for and accept no liability for the content
or privacy practices of any linked website which is not owned and
maintained by us. We encourage our users to be aware when they leave
our website and to read the privacy statements of each and every
website that collects personally identifiable information.
Legals
The contract will be governed by the laws of Australia and you agree
to submit to the jurisdiction of the Australian Courts. These terms
and conditions do not affect your statutory rights as a consumer.
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